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Privacy Policy: Cotgrave Electrical
Effective Date: 1st February 2025

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1. Introduction
Welcome to Cotgrave Electrical. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us.

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2. Who We Are
Cotgrave Electrical operates from the following address:

If you have any questions about this policy or how we use your personal data, please contact us at the details above.

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3. Information We Collect
We may collect and process the following types of personal information:
- Name
- Home address
- Business address (if applicable)
- Email address
- Phone number
- Payment details (where applicable)
- Any other information you provide when communicating with us

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4. How We Collect Your Information
We collect personal information from you in the following ways:
- When you contact us via phone, email, or website
- When you use our electrical services
- When you interact with us on social media
- When you provide feedback or leave a review
- Through cookies when you visit our website (if applicable)

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5. How We Use Your Information
We use your personal information for the following purposes:
- To provide and manage our electrical services
- To respond to inquiries and communicate with you
- To process payments and invoices
- To send updates about our services, where consent has been given
- To send promotional offers and annual service reminders
- To comply with legal and regulatory obligations

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6. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your data with:
- Service providers who assist in delivering our services (e.g., payment processors, suppliers)
- Legal authorities if required by law
- Professional advisers such as accountants or solicitors

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7. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security of your data.

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8. Retention of Your Data
We retain your personal information only as long as necessary for the purposes set out in this policy, including legal, accounting, or reporting obligations.

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9. Your Rights  
You have rights regarding your personal data, including:
- The right to access your data
- The right to request correction of inaccurate data
- The right to request deletion of your data
- The right to restrict processing
- The right to object to processing
- The right to data portability
- The right to withdraw consent where processing is based on consent

If you wish to exercise any of these rights, please contact us using the details provided above.

 

10. Cookies and Website Usage
Our website uses cookies, which may collect data about your visit to enhance user experience. You can manage cookie preferences through your browser settings.

 

11. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on our website, and we encourage you to review this policy periodically.

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12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

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  • Cotgrave Electrical  

  • 3 Burhill  

  • Cotgrave  

  • Nottingham  

  • NG12 3NP  

  • Phone: 07487 273525  

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By using our services, you acknowledge that you have read and understood this Privacy Policy.
 

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